Policy Manager

Role Overview

We are seeking a Policy Manager to take full ownership of SGP's internal policy framework. This individual will be responsible for ensuring compliance across all company policies, maintaining audit readiness, and managing responses to customer-required assessments and regulatory forms such as DORA and third-party risk assessments.

This is a critical position based in our Hyderabad, India office , reporting to our Head of Development (India) . The ideal candidate will have a strong background in policy governance, audit trail management, and third-party compliance documentation.

Key Responsibilities

• Own and manage all internal company policies , including creation, maintenance, and version control.
• Develop and maintain a compliance checklist for each policy and ensure it is actively followed.
• Conduct and document weekly, monthly, and quarterly internal audits to ensure policy compliance across departments.
• Serve as the primary responder for :
• Customer third-party risk assessments
• DORA and other regulatory or compliance frameworks
• Detailed security, HR, and operational forms or questionnaires from customers
• Collaborate with internal stakeholders (Security, Legal, HR, Development, Customer Success) to ensure alignment and timely delivery of policy documentation and responses.
• Work with leadership to identify gaps or risks in current policies and recommend improvements.
• Act as the internal subject matter expert for policy interpretation and compliance guidance.

Qualifications

Preferred Skills

Why Join Us

Skills Required

Policy Analysis, Regulatory Compliance, Stakeholder Engagement, Risk Management, Data Analysis, Project Management, Research Skills