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Academic Advisor

Academic Advisor

IIDE - The Digital SchoolNew Delhi, Delhi, India
20 days ago
Job description

Work Timings : 10 : 00 am – 7 : 00 pm

Working Days : Monday – Saturday

Location : South Extension 2, Delhi

Work Mode : 100% Work from Office

Why IIDE :

IIDE is Asia’s most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape.

About the Role :

As the Academic Counselor at South Extension 2, Delhi, you will play a pivotal role in guiding students about IIDE’s Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment, revenue, and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.

What You'll Do :

Lead Management & Conversion :

  • Manage and convert leads for various digital marketing programs.
  • Own the complete sales closing life cycle for assigned leads.
  • Achieve weekly enrollment, revenue, and collection targets.

Counseling & Coordination :

  • Provide detailed information and counseling to prospective learners via phone, email, and chat.
  • Interview and coordinate admissions formalities for new joiners.
  • Attend walk-ins and counsel potential learners on admissions-related queries.
  • Follow up with prospective leads who have visited IIDE.
  • Fee Collection & Vendor Coordination :

  • Assist students in the fee collection process.
  • Coordinate with external vendors, such as education loan providers, for seamless admissions.
  • Work with different departments to ensure a hassle-free admission process.
  • Sales Optimization & Reporting :

  • Improve and maintain sales conversion rates.
  • Generate referral sales and reactivate old / lost applications to meet batch targets.
  • Maintain a revenue mindset, optimize sales strategies for existing product mix, and deliver on KPIs.
  • Requirements

    Experience :

  • 2-3 years of work experience in a similar role.
  • Skills :

  • Outstanding communication (written and verbal) and presentation skills.
  • Strong interpersonal skills and ability to build trust with potential learners.
  • Excellent closure techniques and convincing skills.
  • Ability to multitask and work effectively in high-pressure, fast-paced environments.
  • Revenue-focused with a strong ability to think numerically and optimize sales strategies.
  • Traits :

  • Hardworking, dedicated, and determined.
  • Great listener and trustworthy individual.
  • Must be residing in Delhi.
  • Expected Deliverables / KPIs :

  • Meet weekly and monthly admissions targets.
  • Generate referral sales as per targets.
  • Reactivate old / lost applications to ensure batch target achievement.
  • Improve and maintain sales conversion rates.
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    Academic Advisor • New Delhi, Delhi, India

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