Senior Manager - Solutions Engineering (HashiCorp)

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your Role And Responsibilities

The Solutions Engineering team at HashiCorp is pivotal in our technical advocacy and customer engagement. Tasked with understanding and addressing customer challenges, our team leverages HashiCorp's robust product suite to devise strategic solutions that drive customer success. As trusted advisors, we ensure that our customers in India fully capitalize on their investments, navigating the unique landscape of cloud computing, cybersecurity, and digital transformation.

What You'll Do

Responsibilities

As the Manager of Solutions Engineering, you will lead a team of Solutions Engineers through the comprehensive sales cycle in the dynamic and rapidly evolving Indian market. Collaborating closely with Sales leadership, your strategic and operational input will be crucial in driving business growth and adapting our global strategies to meet local demands. Your responsibilities will include :

• Leadership and Development : Manage, mentor, and develop a team of Solutions Engineers, promoting a culture of continuous learning and professional growth.
• Strategic Technical Direction : Establish and execute a technical strategy that aligns with the specific challenges of cloud adoption and security faced by Indian enterprises.
• Customer Lifecycle Management : Act as an executive sponsor to ensure strategic engagements during crucial stages of the customer lifecycle, facilitating successful deployments and substantial value realization.
• Data-Driven Optimization : Utilize analytics to refine business operations and enhance customer satisfaction.
• Strategic Influence : Play a pivotal role in decision-making and initiate projects that address regional needs and utilize local market insights.
• Communication of Regional Insights : Relay critical customer feedback and regional trends to corporate leadership to inform strategic decisions.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Preferred Technical And Professional Experience

Knowledge of HashiCorp Tools : Knowledge of, and experience with, any of the tools in the HashiCorp portfolio.

Education : Advanced technical / engineering degree; an MBA is helpful.

Skills Required

Analytics, Cybersecurity