Loan Servicing Manager

eClerx is hiring for Loan Syndication Team lead and Managers with Loan Servicing / Loan Syndication exposure.

• Mandate to have Loan Syndication experience from a Investment banking domain
• Should be comfortable with all shifts including core night

Loans- Associate Process Manager / Process Manager- Responsibilities

Assisting analysts / senior analysts with query resolution & exceptions

Client Management – establish self as a valued partner and work closely to achieve goals defined.

Handling client escalations & independently managing back office operations

Generate Management Information (daily / weekly / monthly)

Managing Daily / Weekly / Monthly calls with the client

Mentoring & grooming of new / existing team members

Highlight risk / control issues within the process to Senior Managers and work on mitigating them

Identifying PI opportunities and deliver benefits

Identify RPA opportunities within the process

Documentation and Change Management

Lead various quality initiatives across processes managed

Minimum Qualifications-

Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)

4 to 10 years of experience in handling team of minimum 10 members and has good experience and knowledge of Processing of Syndicated Loans - Participation / Agented / Bilateral Deals.

Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope

Knowledge of / prior experience with offshoring processes and methodologies highly preferred

Seeking a challenging new position in a dynamic high growth company and industry.

Should be good with logical and quantitative abilities.

Preferred Qualifications-

Ability to manage and complete specific tasks with minimal direction

Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes

Willingness to continuously learn, upgrade skills and stay relevant to business demands

Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

About Us

eClerx Financial Markets

offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

To know more about us, visit

is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law