Customer support - International Voice Process

Job Description

International Voice Process Representative

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Summary

We are seeking highly motivated and customer-focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO environment, you will play a vital role in delivering exceptional support to our clients. This is an exciting opportunity to build a career in a fast-paced and dynamic industry, with potential for absorption into client payroll based on performance and business needs.

Responsibilities

• Provide exceptional customer support through voice-based interactions
• Handle customer inquiries, concerns, and feedback in a professional and courteous manner
• Utilize strong interpersonal skills to build rapport with customers and resolve issues efficiently
• Work collaboratively with the team to achieve sales and customer satisfaction targets
• Participate in structured training and development programs to enhance skills and knowledge
• Adhere to company policies, procedures, and quality standards

Requirements

Requirements :

Benefits

Requirements

Excellent communication skills Good knowledge in customer handling Willingness to work in rotational and night shifts Immediate joiner preferred Compensation Expected Salary : CTC 40000 per month + other benefits (depends on last CTC and experience) Shift : Night Shift Notice Period : Immediate joiners or maximum 15 days notice Experience 6 months to 5 years experience in Customer Support, Technical Support, BPO, International Voice Process, Voice Process, Inbound, KPO, Outbound Process, US Process, UK Process, Australian Process, etc.