L3 Infrastructure Engineer (VMWare, Server & Network)

We're looking for a highly skilled  L3 Infrastructure Engineer  to join our team. This isn't just a server, network, or virtualization role; it's a dynamic position for a seasoned professional who can handle all three. You will be a top-tier escalation point for complex issues, driving solutions from root cause analysis to final resolution. If you have deep expertise in  Microsoft / Linux Server ,  VMware , and a range of  networking technologies , and you thrive in a fast-paced environment, we want to hear from you.

Responsibilities

As a senior engineer, you'll be the backbone of our critical infrastructure. You'll tackle our toughest challenges and ensure our systems are resilient, secure, and performant. Your responsibilities will include :

Serving as a senior escalation point  for complex infrastructure issues across our server, virtualization, and network environments.

Leading troubleshooting and resolution  for high-severity incidents, ensuring rapid service restoration and minimal downtime.

Managing and optimizing  our diverse infrastructure, including :

Microsoft Windows Server :  Providing advanced administration and troubleshooting for Active Directory, DNS, DHCP, and Group Policy.

VMware :  Maintaining and enhancing our vSphere, ESXi, and vCenter platforms for high availability and performance.

Networking :  Configuring, managing, and troubleshooting devices from  Fortinet (FortiGate, FortiManager, FortiAnalyzer)  and  Cisco (Meraki, legacy routing / switching) .

Conducting in-depth root cause analysis (RCA)  and developing comprehensive post-incident reports.

Collaborating with cross-functional teams  to design and implement proactive solutions, upgrades, and migrations.

Creating and maintaining robust documentation , including runbooks and knowledge base articles.

Mentoring and providing knowledge transfer  to L1 and L2 support teams.

Qualifications

We're seeking a candidate with a strong background and a passion for technology. The ideal candidate will have :

10+ years of experience  in IT infrastructure roles with a strong focus on servers, virtualization, and networking.

Advanced expertise  in Linux and Windows Server (2012-2022).

Deep knowledge  of VMware vSphere / ESXi / vCenter.

Extensive hands-on experience  with Fortinet and Cisco networking devices.

A solid understanding of network protocols  (TCP / IP, VLANs, VPN, routing, switching, firewall rules).

Proven ability to lead Major Incidents  (P1 / MIM) under pressure.

Strong communication, leadership, and problem-solving skills.

Highly Desirable Skills :

Experience with  Linux  administration (Red Hat, CentOS, Ubuntu).

Familiarity with ITIL processes (Incident, Problem, and Change Management).

Certifications such as  VMware VCP ,  Fortinet NSE ,  CCNP , or  Microsoft MCSE / MCSA .

Experience with  hybrid cloud  environments (Azure, AWS).

Exposure to monitoring and automation tools (e.g., ScienceLogic, ServiceNow, SolarWinds).

Why Join us?

We offer a challenging yet rewarding environment where you can truly make an impact. We're committed to your professional growth and offer :

The opportunity to work with cutting-edge technologies and critical infrastructure.

A collaborative and supportive team environment.

Competitive compensation and benefits.

Opportunities for professional development, including training and certifications.

Must be :

Must have a noise free environment to work remotely

Have a high-powered machine to use. Virtual Desktop will be provided by Client

2 months probationary period