Calling & Follow-Up : Engage with potential NIIT learners to communicate NIIT’s mission of providing career advancement opportunities.
Sales Lifecycle Management : Manage the entire sales closing lifecycle for assigned leads, including :
Interest Creation : Generate interest in NIIT’s programs.
Product Demonstration : Effectively demonstrate the benefits and features of NIIT's offerings.
Sales Closing : Convert leads into customers by closing sales.
Post-Sales Relationship Management : Maintain and nurture relationships with customers after the sale.
Continuous Communication : Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.
Record Maintenance : Keep detailed records of all interactions and communications with leads and customers.
Mandatory Skills :
Sales Acumen : Demonstrated ability to understand and effectively engage in sales processes.
Goal Orientation : Strong drive to achieve and exceed sales targets.
Customer Focus : Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.
Communication & Influencing Skills : Ability to effectively communicate and engage with strangers, making persuasive arguments for NIIT’s offerings.
Self-Motivation & Energy : High levels of self-motivation and energy to thrive in a dynamic work environment.
High Integrity : Demonstrated honesty and strong ethical principles in all dealings.
Additional Requirements :
Ability to work in a fast-paced and target-driven environment.
Excellent interpersonal skills and the ability to build strong relationships with customers.
Strong organizational skills with attention to detail.
Proficiency in using CRM software and other sales tools.
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Inside Sales Specialist • Mumbai, Maharashtra, India
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