Bus Proc Impvmt Analyst

This role focuses on optimizing business processes, enhancing operational efficiency, and fostering a culture of excellence using methodologies such as Lean, Six Sigma, and Total Quality Management (TQM). Experience in Process improvement, Making Policies, and standard operating procedures (SOPs). Key Responsibilities : Process Improvement & Optimization : Design and implement strategies to streamline operations and eliminate inefficiencies. Apply Lean, Six Sigma, and other methodologies to improve workflows and reduce waste. Continuous Improvement Leadership : Lead cross-functional improvement projects and Kaizen events. Promote a culture of continuous improvement across all departments. Performance Management : Develop and monitor KPIs to track operational performance. Benchmark performance against industry standards and best practices. Stakeholder Collaboration : Work closely with teams in operations, finance, HR, and IT to align improvement initiatives with business goals. Build strong relationships with internal and external stakeholders. Training & Capability Building : Provide training and mentorship in Lean and Six Sigma tools. Develop local capabilities and coach teams on improvement methodologies. Risk & Compliance Management : Identify process risks and implement controls. Ensure compliance with regulatory and quality standards. Qualifications : Bachelor’s or Master’s degree in Business, Engineering, or related field. Certifications such as Lean Six Sigma (Green / Black Belt), PMP, or ITIL are preferred. 5+ years of experience in process improvement, operational excellence, or related roles. Skills & Competencies : Strong analytical and problem-solving skills. Excellent communication and leadership abilities. Proficiency in Lean, Six Sigma, and other quality improvement tools. Strategic thinking and ability to drive change. Experience with performance measurement and benchmarking.