Incident Problem Manager

We have a new opportunity for 'Problem Manager' with our client. Interested candidates send me your CV to [HIDDEN TEXT]

Job Title : Problem Manager

Location : Bengaluru

Duration : 6+ Months

• Proven experience in problem and incident management within banking technology environments.
• Strong understanding of core banking platforms (e.g., Oracle FLEXCUBE) and their dependencies
• Hands-on experience with AI-based problem detection tools, log analytics platforms (e.g., Splunk), and ITSM tools (e.g., Helix)
• Familiarity with ITIL processes, especially around service stability, RCA, and SIP governance
• Excellent communication and stakeholder management skills.
• Ability to lead cross-functional investigations and drive consensus on resolution paths.

Interested candidates send me your Cv along with below details :

Expected salary :

Visa / Work Permit :

Notice Period :

Current Location :

Skills Required

Rca, Helix, Itil Processes, Splunk