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Manager, Digital Customer Success Team
ConfidentialBengaluru / Bangalore8 days ago
Job descriptionManage workload distribution and team efficiency. Collaborate across departments to align goals and strategies. Identify operational improvements for scale and impact. Serve as a player-manager for key customer engagements.
Key Deliverables :
- Lead and develop a Digital Customer Success team of up to 8 members.
- Execute digital engagement strategies for large customer bases.
- Track team KPIs and report performance metrics.
- Drive adoption using product telemetry and onboarding initiatives.
Role Responsibilities :
Skills Required
Business Transformation, Cloud, Operations, Customer Engagement, Stakeholder Management
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Digital Manager • Bengaluru / Bangalore
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