Senior Analyst - MFA_387

Senior Analyst - MFA_387

The primary purpose of this position is to establish the Operations support on Microsoft cloud based and Vendor based Multi-Factor Authentication (MFA) service built and provide 24x7 operational supports. This includes the operations, maintenance and troubleshooting all components for the MFA infrastructure and dependencies. It will also provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. If you thrive in a dynamic, collaborative workplace

Major Responsibilities.

• Responsible for managing and maintaining multifactor authentication services, applications integrations and support activities related to development, enhancement need in the multifactor authentication solutions
• Responsible to manage the Azure EntraID based multifactor authentication.
• Should have knowledge on Linux based systems, Tomcat, Apache, will be an added advantage.
• Should have sound knowledge on administrating user identities through the Microsoft portal and understand the user experience after configuration changes through portal .
• Ensuring secure login through enabling the Conditional Access policies and registration Campaigns.
• Understanding the latest Microsoft security standards and ensuring the security features without interrupting the user authentications.
• Knowledge on Passkeys, FIDO based authentications, Password less authentication and MFA tools like authenticator, google authenticator – their features, flaws and updates.
• Knowledge on handling Microsoft SSPR.
• Sound Knowledge on various privileged roles like Application Administrator, Application Developer, Attach Payload author, Custom roles etc.
• Knowledge on Securing privileged access for hybrid and cloud deployments in Microsoft Entra ID
• Resolve / Respond on moderate to complex (P1, P2, and P3) incidents and problems effectively and in a timely manner
• Identify improvements in security operations procedures and participate in automation projects.
• Support issues resolution related to MFA services, new user registration, authentication factor reset, unlock, VPN access, MFA authentication types, token management and reporting for tokens
• Knowledge on various log analysis tools and proficient in handling large files.
• Sound knowledge on Microsoft Excel, Word, PowerPoint
• Ready to do on-call duty support during weekends, holidays & out of office hours on rotational basis.
• Monitor information technology and security feeds to keep up with the latest trends and emerging threats.
• Work in shifts with efficient and accurate handover procedures
• Adhere to SLA’s based on the client agreements.

Your benefits :

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 11,000 employees located in 20 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age

D&I statement

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and / or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life

Join us. Let´s care for tomorrow.

You. IT