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Order Management

Order Management

ConfidentialChennai
12 days ago
Job description
  • Validate orders and enter the following data within two (2) working days.
  • First Sales Orders
  • Credit Memos
  • Stock Rotation RMAs
  • Incorrect Shipment RMAs
  • Credit and Rebills
  • Service Contracts
  • Check Inventory (VMI, OEM, Parent) per matrix and ATP per order and per request for information.
  • Arrange to Drop Ship or Direct Ship as required.
  • Generate Invoices on a daily basis.
  • Follow up with package movement till delivery via report to indicate status and to be provided within 1 day per request.
  • Provide Support & Co-ordination to the customers and internal stakeholders with replies within 2 days.
  • Update Client's CRM system with Order information and process orders within 30 minutes of receipt of the call or email from the Client's customers.
  • Work with sales representatives to review and clarify any issues or questions with the order. Send email regarding issues and questions to sales representatives within 15 minutes.

    • Skills Required

    Invoice Generation

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    Order Management • Chennai

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