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Manager - Sales, B2C (04 / 10 / 2025)

Manager - Sales, B2C (04 / 10 / 2025)

mommy Shots by amritaIndia
15 hours ago
Job description

Location : Bangalore

Reporting To : Founder / Director

About Mommy Shots by Amrita

Mommy Shots by Amrita (MSBA) is a premium maternity, newborn, and child photography brand that crafts timeless memories for families. As the business expands its B2C vertical, we are looking for a strong Sales & Collections Head to drive revenue, own the entire client acquisition funnel, and ensure seamless customer conversions backed by strong data discipline.

Role Overview

The Head of B2C Sales & Collections will be responsible for driving all direct-to-consumer sales channels at MSBA – inbound, outbound, referrals, and collaborations. This role demands both strategic ownership (pipeline growth, partnerships, reporting frameworks) and hands-on execution (lead follow-ups, negotiations, collections). You’ll be the anchor of our B2C revenue engine, ensuring high conversion rates, healthy cash flows, and consistent customer experience.

Key Responsibilities

Sales Strategy & Execution

  • Own the end-to-end B2C sales funnel – from lead capture to closure, across Instagram, website, referrals, and walk-ins.
  • Develop and execute structured outbound calling and follow-up processes to maximize conversions.
  • Build and manage collaborations, partnerships, and influencer tie-ups that expand the lead pipeline.
  • Create, track, and optimize conversion metrics (inquiries → consultations → bookings → repeat clients).

Lead Management & Reporting

  • Implement disciplined tracking of leads across all touchpoints, ensuring no inquiry is lost.
  • Maintain structured reports on Excel / CRM : daily sales dashboard, weekly funnel reviews, and monthly revenue forecasts.
  • Present actionable insights to the Founder on conversion ratios, revenue trends, and bottlenecks.
  • Negotiation & Collections

  • Drive effective client negotiations and persuasion to close deals at premium pricing while protecting margins.
  • Own the collections process – from advance payments to final settlements – with tact and firmness.
  • Proactively address discrepancies or delays in client payments, maintaining professionalism and client goodwill.
  • Collaboration & Multitasking

  • Work closely with Operations and Photography teams to ensure smooth handovers from sales to delivery.
  • Manage multiple priorities daily without being overwhelmed – balancing inbound calls, outbound follow-ups, reporting, and collections.
  • Introduce process improvements to make the sales day structured and efficient.
  • Candidate Profile

    Experience & Skills

  • 5–8 years of experience in B2C sales, preferably in premium consumer services (hospitality, wellness, events, photography, lifestyle, luxury brands).
  • Proven track record of exceeding sales targets and managing collections.
  • Strong proficiency in Excel and data-driven reporting; familiarity with CRMs is a plus.
  • Exceptional communication, persuasion, and negotiation skills.
  • Adept at multitasking in a high-volume, fast-paced environment.
  • Mindset & Attributes

  • Entrepreneurial and hands-on – thrives in a growing, boutique brand environment.
  • Structured, organized, and disciplined in follow-ups and reporting.
  • Customer-centric, balancing empathy with firmness in negotiations and collections.
  • Collaborative team player, yet able to work independently and own outcomes.
  • What We Offer

  • Opportunity to shape and scale the B2C sales engine of a growing premium photography brand.
  • Exposure to both strategic and operational aspects of consumer sales.
  • Creative, entrepreneurial, and people-focused work environment.
  • Competitive salary + performance-based incentives.
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    Sales Manager • India

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