IT Support Manager

Job Description

We are seeking an experienced IT Support Manager to join our team. The ideal candidate will have 5 to 10 years of relevant experience in managing IT support operations. As an IT Support Manager you will be responsible for overseeing the day-to-day operations of the IT support team ensuring timely resolution of technical issues and maintaining high levels of customer satisfaction.

Responsibilities

• Manage and lead the IT support team
• Develop and implement IT support policies and procedures
• Monitor and prioritize support tickets
• Ensure timely resolution of technical issues
• Collaborate with other departments to improve IT systems and processes

Qualifications

Required Skills :

IT Support Management Technical Issue Resolution Customer Satisfaction IT Policies and Procedures Leadership Communication

Key Skills

Baan,English Language,Ideas,Access,Games,Application Management

Employment Type : Full Time

Experience : years

Vacancy : 1