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Mirketa - Manager - Site Reliability

Mirketa Software Pvt. Ltd.Bangalore

30+ days ago

Job description

Role : SRE Manager

Must have managed team of 15 people or more
Must be hands on with SRE practices
8+ years of experience.

Required Skill Sets :

Excellent Verbal & Non-verbal communication.

Experience / knowledge on Infrastructure Monitoring & support (observability).

Experience / knowledge on Application Support.

Must have worked with large enterprise customers / applications.

Understand the support process

Experience working with large enterprise applications and aware of the L1 support process for the enterprise and large applications

Experience with Kubernetes administration

This is from the support perspective.

Candidate should be able to perform basic operations on k8s while supporting the application

Candidates must be aware of the k8s concepts and hands on to manage basic k8s.

Experience working with event driven applications.

Understanding on Kafka.

Understanding on Redis.

Understanding of MongoDB.

Should understand from the perspective of supporting the application

Should be aware of how queues work and know about basic building blocks of the event driven application.

Exposure to one of the cloud technologies (Amazon / Google Cloud / Azure)

GCP required others good to have.

Excellent and MUST have good troubleshooting & Problem-solving skills.

Experience in Linux System Administration.

Experience in Bash / Python Scripting.

Should be able to run and do the updates to existing automations

Experience with DevOps tools (Jenkins, SumoLogic, Github, Opsgenie, Box, DropBox, Cisco Spark, Rancher)

Experience with analyze and visualize tools (Grafana / Prometheus / ELK), must be aware of observability concepts and should have practiced.

Experience with creating the dashboards and alerts using above observability tools.

MUST available for regular weekly support (24-7 environment).

This is L1only position and engineer will work in shifts to support the application

Good Understanding of Networking concepts & N / W commands

ThisisfromL1perspective to troubleshoot the issues using existing observability and the run-books.

Roles & Responsibilities :

Monitoring Critical & Non-Critical applications

Acknowledge, Triage & troubleshoot alerts within scope adhering to the set SLA.

Providing On-call Support for mission critical issues, investigate, troubleshoot & drive towards resolution.

Follow escalation procedures as per RB and escalate alerts.

Ensuring web-scale systems are highly available & fault-tolerant.

Improve the performance of micro-services and solve scaling / performance issues.

Capacity management and planning.

Strong interpersonal communication skills (including listening, speaking, and writing).

Ability to work well in a diverse, team-focused environment with other SREs & developers.

Knowledgebase engineering developing / updating Runbooks Preferred.

Patch deployment as per schedule.

Backup / Clean file storage activities on servers on a schedule basis.

Schedule Job's Manual / Automation.

Jenkins automation and maintenance on a schedule basis.

Investigate monitoring alerts / Logs / Grafana Patterns take a proactive approach to address false positives, forecast potential threats via data analyzing, Submit Bug / Enhancement to Development team on demand.

Various Reports / Automation Scripts creation as per request from various teams , Maintenance & update of existing reports & Automation Scripts.

Communicate with various other departments on day-to-day operations and needs using internal tools and emails.

Need to very creative and propose solution on gap findings

Responsible for capacity planning, shift management and people management.

(ref : hirist.tech)

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Manager Reliability • Bangalore

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