We're Hiring : Team Lead – Operations (International Customer Support)
Open Positions : 16 Joining : Immediate
About the Role : We’re looking for dynamic and experienced Team Leads to manage international sales operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment.
Key Responsibilities :
Lead and manage a team handling international voice / email / chat support
Monitor performance metrics and ensure SLA adherence
Coach and mentor team members for continuous improvement
Handle escalations and ensure customer satisfaction
Collaborate with cross-functional teams to streamline operations
Team Lead • Hyderabad, Telangana, India