Project Lead - Demand Management and Transversal Activities

Job Description : About Position

Are you passionate about IT and experienced in software development, operations management and people management.

Airbus is looking for a to join the Bangalore, India location.

The position will be leading the Operational Performance & Programmes activities in India which leads all the transversal key projects and programs in the Digital Infrastructure and Platform department. This team is also responsible to streamline the Demand Management process , Quality reviews and ensure relevant reporting to be done on time and quality.

Responsibilities :

Support the streamlining of the Demand Management process (product) for all the PSLs in the department and help in implementing the process in tandem with the DRMs and PSL leaders.

Aim to establish a TCO approach for the department and always strive for continuous improvement of processes.

Be the mouthpiece of DI Governance team locally in India and be the Single Point of contact for all transversal activities locally run in India with the Head of DI in India.

Lead the team on day to day operational basis and drive continuous process improvement

Develop autonomy in the team and build accountability to deliver services with quality.

Ability to provide solutions, determine overall design direction and provide recommendations for complex issues

Awareness of the role of Digitalization in enabling the business objectives to be met

Qualification & Experience :

Graduate / Post Graduate with 6+ years of experience in service delivery, Process IT Operations Management with following criteria :

Expert level :

Leadership skills & Project and Operational Management.

Experience in setting-up & managing operations teams (Service Design, Transition, Operation).

Ability to develop, engage and motivate people.

Experience in building new teams and experience in defining the road maps of any project / product engagement

Service Delivery Management

Intermediate level :

Business process analysis experience

Understanding of the ITSM tools like ServiceNow and Service delivery architecture

Ability to shift between domains and multi-skills experience is highly desirable.

Professional Networking skills

Others :

Knowledge of Aerospace domain, especially in Communication and IT supplier management

Knowledge on Agile / SAFe principle

Ability to shift between domains and multi-skills experience is highly desirable.

Professional Networking skills

Willingness to travel for long & short term to Europe

Success Metrics

Success will be measured in a variety of areas, including but not limited to

Agile mind-set, collaborative way of working, quick reaction in case of operational issues, SLA fulfillment & service availability

Consistently ensure the on-time delivery and quality of the projects

Bring innovative cost effective solutions

Achieve the customer satisfaction

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company :

Airbus India Private Limited

Employment Type : Permanent

Experience Level : Professional

Job Family : Supplier Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills Required

Service Delivery Management, Servicenow, Business Process Analysis