Senior ServiceNow Developer- ITOM

Type, Location

Full Time @ Anywhere in India

Desired Experience

3+ years

Job Description

Responsibilities

• Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
• To meet specific business needs, Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue.
• Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
• Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
• Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
• Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.
• Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests

Qualifications

Skills Required

Servicenow, It Operations Management, Change Management, Soap, It Service Management, Json, Itil, Rest, Incident Management, Xml, Problem Management