This job offer is not available in your country.
![[15h Left] Customer Support Analyst](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=CYGNVS){kind=logo}
[15h Left] Customer Support Analyst
CYGNVSChennai, Tamil Nadu, India8 hours ago
Job descriptionBachelor’s degree from an accredited university or college in computer science. 3+ years of experience in product customer support. Excellent interpersonal and collaborative skills. An analytical mind and inclination for problem-solving. Ability to translate business requirements into non-technical, lay terms. Good documentation skills Keen attention to detail. Strong written and verbal communication skills. Strong customer-relationship skills – responsiveness, sensitivity, diplomacy Experience working with cloud-based products, preferably on AWS. Experience using issue tracking software like HubSpot, GitLab, JIRA etc. Knowledge in any scripting / programming language – Python / Java / JavaScript / Perl to automate manual repetitive tasks. Knowledge in fetching data from SQL / No SQL databases. Competitive salary and comprehensive benefits package. Opportunities for continuous career growth and development. Exposure to cutting-edge technologies and advanced cybersecurity practices. A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. Straightforward and transparent policies.
Our Customer Support Analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects’ team and engineering teams to provide a fulfilling experience to our customers.
Your Responsibilities :
- Troubleshooting customer issues and doing RCA.
- Guiding & assisting the customer on product usage.
- Handling customer data import / export from production systems.
- Ensure that the customer data is properly updated in production systems.
- Processing confidential data and information according to guidelines.
- Helping develop product content for internal and external stakeholders.
- Generating reports from single or multiple systems.
Our Ideal Candidate :
Good to have :
What We Offer :
Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
Create a job alert for this search
15H Customer Support • Chennai, Tamil Nadu, India
Related jobs
%20Ltd)
![[15h Left] Engineer](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Movate)
- Promoted
Customer Support Analyst
CYGNVSChennai, Tamil Nadu, India Our Customer Support Analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects’...Show moreLast updated: 30+ days ago
- Promoted
Chargeback Gurus - Client Support Specialist
Chargeback Gurus Fintech Private LimitedChennai, India Position : Client Support Specialist Experience : 3-5 Years Job Summary - Chargeback Gurus is seeking a highly skilled and independent C...Show moreLast updated: 16 days ago
- Promoted
- New!
▷ 3 Days Left : Customer Support Analyst
CYGNVSChennai, Tamil Nadu, India Our Customer Support Analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects’...Show moreLast updated: 2 hours ago
- Promoted
Technical Customer Support Lead
CanvendorChennai, Tamil Nadu, India Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 Days.Job Title : Technical Customer Support Lead.
Based out of Chennai , with the ability to commute into the...Show moreLast updated: 30+ days ago
- Promoted
APM Data Integration Analyst
TribolaTech IncChennai, IN Title - APM Data Integration Analyst.This role ensures data integrity, integration, and governance across the APM ecosystem.
The Data Integration Analyst will manage application metadata completenes...Show moreLast updated: 10 days ago
- Promoted
Business Analyst - Custody, Investment banking
Altimetrik IndiaChennai, Tamil Nadu, India Key Skills & Qualities Required.Domain Expertise – Strong knowledge of.Custody settlement - FO (Trade Booking, Trade Execution), BO (Trade settlement & clearing).
Technical Knowledge – Understanding...Show moreLast updated: 9 days ago
- Promoted
Solution Analyst
True Blue HR ConsultantsChennai Job Role : Solutions Analyst - Chennai Experience Required : 5+ Years Role Overview : < / ...Show moreLast updated: 3 days ago
- Promoted
Aspire Systems - Business Analyst - Trust Accounting
Aspire Systems India (P) LtdChennai, India Business Analyst with Trust Accounting 1.Work with Product Owner and define Business and Functional requirements written in the format suitable for ...Show moreLast updated: 7 days ago
- Promoted
CYGNVS - Customer Support Analyst
CYGNVS INDIA PRIVATE LIMITEDChennai About the job : Our Customer Support Analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with...Show moreLast updated: 10 days ago
- Promoted
Customer Support Representative
AigentityChennai, IN Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients.If y...Show moreLast updated: 30+ days ago
- Promoted
TM1 || Support Analyst || Immediate Joiner || Chennai / Mumbai / Pune
Tata Consultancy ServicesChennai, Tamil Nadu, India Required Technical Skill Set : .Location of Requirement : Chennai / Mumbai / Pune.Cognos BI or TM1 Planning Analytics or AXIOM.
Responsibility of / Expectations from the Role.Should be able to tackle all ...Show moreLast updated: 10 days ago
- Promoted
Technical Support Engineer
Dover IndiaChennai, IN Relevant Experience Looking for 2-5 Yrs.Sc (Computers / Electronics) / BCA / BBA.Mandatory Skills : Technical support Engineer-L1 / US Voice process / Troubleshooting-Hardware & Networking,.Actively parti...Show moreLast updated: 23 days ago
- Promoted
Technical Customer support Lead
CanvendorChennai, Tamil Nadu, India Technical Customer Support Lead (5+Years Experience) | Chennai |.Notice period : Immediate to 1 Week.Skills Highlighted : Customer Support, Advance Excel, SQL, JQL, SLA.
Self-motivated and proactive, ...Show moreLast updated: 18 days ago
- Promoted
- New!
Business Analyst (Only 24h Left)
LTIMindtreeChennai, Tamil Nadu, India Ready to trade your to-do list for a to-do the impossible list? Join a team that's building the future of IIOT.We have arranged a Walk-In Drive on 20-Sep ( Saturday) Time : 9 : 00 AM to 2 : 30 PM Jo...Show moreLast updated: 2 hours ago
- Promoted
- New!
[15h Left] Engineer
MovateChennai, Tamil Nadu, India Walk-in on 10th Sep 2025(Wed) @ MOVATE_Ambattur, Chennai Hiring for Customer Support Engineer.Looking only for Immediate Joiners Date : 10th Sep 2025(Wednesday) Time : 11.PM Years of Exp - from 3...Show moreLast updated: 2 hours ago
- Promoted
Senior Customer Support
ApteanChennai, Tamil Nadu, India JOB IDENTIFICATION APTEAN JOB LEVEL : C APTEAN JOB TITLE : Senior Support Engineer 2.GENERAL JOB SUMMARY Aptean is looking for a quality-focused Senior Support Consultant to join our Support team ...Show moreLast updated: 10 days ago
- Promoted
Senior Voice Analyst
BNP ParibasChennai, Tamil Nadu, India The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure.
Propose latest technologies and innovation in Vo...Show moreLast updated: 21 days ago
- Promoted
Customer Support Specialist (unpaid)
SM Recordchennai, tamil nadu, in SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide.
Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 30+ days ago
- Promoted
Manager, Customer support
Aptean IndiaChennai, Tamil Nadu, India Job Title : Customer Experience Support Manager – ERP (Process Manufacturing) Role Summary We are seeking an experienced and dynamic Customer Experience Support Manager to lead a 24x7 support team...Show moreLast updated: 7 days ago
- Promoted
Customer Support Specialist
TPChennai, Tamil Nadu, India Greetings from Teleperformance!!!.Hiring for Customer Service - Voice Process - Day Shift - Banking Process.On Role : Customer Service associate - Handling the banking related queries of the custome...Show moreLast updated: 3 days ago