About Zoop
Zoop Live is one of India’s fastest-growing, venture-backed startups, transforming the way people shop online. We’re building the country’s biggest live commerce ecosystem—where brands, retailers, and creators sell through high-energy livestreams that feel like a real bazaar, not a boring checkout page.
Our mission? Bring the bazaar online, one livestream at a time.
We’re creating the future of social shopping—fast, fun, interactive, and powered by millions of real people.
If you thrive in fast-paced environments, love solving real problems, and want to help 2 million+ retailers and wholesalers grow, Zoop is where you’ll want to be.
Role : Supply Success Manager
You’ll own seller growth, retention, and long-term success. Your work directly drives platform revenue and supply strength.
What You’ll Own :
Seller Success & Relationship Management
- Build and maintain strong relationships with top sellers & live sellers
- Monitor performance : revenue, frequency, engagement
- Identify growth opportunities & scale seller earnings
- Prevent churn with proactive interventions
- Conduct regular check-ins and reviews
Growth & Ops
Help sellers improve catalogue, pricing, and inventoryExecute seller engagement & growth programsCollaborate with marketing / content / product teamsRun growth experiments and apply learningsData & Reporting
Track seller KPIs and patternsDeliver insights to improve retention and revenueMaintain accurate dashboards and reportsWhat We’re Looking ForMust-Haves
2+ years in Sales, Account Management, Seller Success, or GrowthStrong communication in Hindi & EnglishProven ability to hit targetsComfortable with data and dashboardsBackground in e-commerce, marketplaces, or consumer internetPassion for sales, relationships, and growthNice-to-Haves
Experience with SMBs or online sellersFamiliarity with CRM & sales automation toolsSuccess Metrics
70% seller retention after 90 daysConsistent improvement in seller revenue & show frequency100+ meaningful seller interactions monthlyMonthly insights & growth experiments shippedWhat We Offer
Competitive salaryEquity : Stock optionsLeadership mentorship & rapid growthStartup perks, flexible PTOWork Arrangement
In-office role at Chhatarpur, Delhi (5 days / week)
Working Hours : 10 : 00 AM – 7 : 00 PM