Inside Sales Account Manager

Job Title : Inside Sales Account Manager

Location : Hyderabad,India

Employment Type : Full-time

About the Role

We are looking for a motivated and client-focused Account Manager who can blend sales expertise with technical understanding to drive success in the US offshore hiring market . In this role, you will be responsible for managing client relationships end-to-end — from onboarding and technical alignment to account growth and retention. You will act as a trusted advisor to clients, ensuring their business and technical needs are met while driving sales growth through upselling, renewals, and expanded engagements .

Key Responsibilities

Act as the primary liaison for new US clients, guiding them through the onboarding process and setting clear expectations.

Understand and document clients’ business and technical requirements to ensure seamless offshore hiring.

Educate clients on offshore hiring models, compliance, and delivery processes.

Build long-term, trust-based relationships that drive retention, upselling, and account expansion.

Drive revenue growth by identifying opportunities for additional placements, project staffing, and expanded offshore engagements.

Provide consultative insights on technical hiring trends and market shifts in the US.

Proactively monitor client satisfaction and resolve technical or delivery challenges to strengthen client partnerships.

Meet and exceed sales targets through account expansion, upselling, and client renewals.

Technical Understanding & Coordination

Conduct technical discovery discussions with clients to understand skills, tools, and technology stack requirements.

Collaborate with recruitment / delivery teams to align offshore candidates with technical needs.

Review candidate profiles, resumes, and skill sets to provide technical feedback before client submission.

Act as a bridge between non-technical stakeholders and technical teams, ensuring clarity and accuracy throughout the process.

Qualifications & Skills

Bachelor’s degree in Business, Computer Science, Information Technology, or related field (MBA or technical certifications a plus).

3–7 years of experience in sales / account management or technical recruitment , with exposure to US clients .

Strong technical fluency across domains (IT, software development, engineering, cloud, data, etc.).

Ability to engage in consultative discussions and evaluate technical candidate profiles.

Excellent communication, presentation, and relationship-building skills with both technical and non-technical stakeholders.

Experience with CRM / ATS platforms (Salesforce, HubSpot, Bullhorn, or similar).

Goal-oriented, self-driven, and capable of handling multiple accounts simultaneously.

What We Offer

Competitive salary with attractive incentives and growth-linked earning potential.

Opportunity to work with global clients and advanced technologies.

Career growth at the intersection of sales, account management, and technical consulting .

A collaborative, innovative, and fast-paced work environment.