No longer accepting applications
Digital Customer Success Manager (3 Days Left)
Persistent SystemsPune, Maharashtra, India4 days ago
Job descriptionCustomer Journey Design : Create and manage onboarding, adoption, and success journeys tailored to client needs and product use cases. Value Realization : Partner with customers to demonstrate how our products help achieve their business goals and optimize outcomes. AI & Technology Guidance : Simplify complex product capabilities, including AI-driven features, into clear use cases for customers. Engagement Programs : Leverage Gainsight CS or marketing automation tools such as Marketo, Eloqua, or Pardot to deliver targeted campaigns and adoption nudges. Data & Insights : Analyze usage data and customer feedback to identify adoption gaps, generate insights, and influence success strategies. Design & Branding : Ensure all customer touchpoints are visually engaging, on-brand, and aligned with product positioning. Cross-Functional Collaboration : Work closely with Product Management, Marketing, and Support to escalate customer needs, influence product roadmap, and close the feedback loop. 4–8 years of experience in Customer Success, Product Marketing, or related client-facing roles, ideally within SaaS / product companies. Strong functional understanding of enterprise software and digital products. AI literacy—ability to connect AI-driven features to business value. Experience with Gainsight CS or marketing automation platforms (Marketo, Eloqua, Pardot). Strategic, logical, and analytical thinker with strong problem-solving ability. Excellent communication and storytelling skills, with an eye for design and branding. Proficiency in PowerPoint, and comfort with data interpretation and analytics. Competitive salary and benefits package Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents We support hybrid work and flexible hours to fit diverse lifestyles. Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
About Position :
We are seeking for Digital Customer Success Manager with hands on Gainsight CS tool, Customer Success.
- Role : Digital Customer Success Manager
- Location : All Persistent Locations
- Experience : 4 – 10 years
- Job Type : Full Time Employment
What You'll Do :
Expertise You'll Bring :
Benefits :
Values-Driven, People-Centric & Inclusive Work Environment :
Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
Let’s unleash your full potential at Persistent - persistent.com / careers
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
Create a job alert for this search
Left Digital Manager • Pune, Maharashtra, India
Related jobs
Please complete the following : .Math / Logic Quiz (https : / / forms.Onboarding Experience Questionnaire (https : / / forms.
Send your resume with a cover letter.Applications without the above will not be cons...Show moreLast updated: 22 days ago)
- Promoted
Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)
iCare Softwarepune, maharashtra, inRemote
- Promoted
Customer Success Manager
Wayground (formerly Quizizz)pune, maharashtra, in This Customer Success Manager role focuses on partnering with K-12 schools across the U.It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue ...Show moreLast updated: 1 day ago
- Promoted
Customer Success Manager
ConfidentialPune, India Role - Customer Success Manager.Ensure customer satisfaction by advising customers on configurations that may favourably impact performance.
Advise product development on recurring issues.Provide po...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Manager
Zocketpune, maharashtra, in Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 30+ days ago
- Promoted
Implementation Success Manager
AppZenpune, maharashtra, in Role : Implementation Success Manager.AppZen is the leader in autonomous spend-to-pay software.Its patented artificial intelligence accurately and efficiently processes information from thousands of...Show moreLast updated: 18 days ago
- Promoted
Closing Manager
APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTSPune, Maharashtra, India Balewadi / Baner / Tathwade / Katraj.Responsible for understanding the local market dynamics and competitive environment.
Responsible to provide a quality services to the customers and work to reduce t...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Success Specialist
Stratawiz Technologiespune, maharashtra, in Stratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablement.This is a full-ti...Show moreLast updated: 20 hours ago
- Promoted
Digital Revenue Growth Manager
Anand Rathi Share and Stock Brokers Ltdpune, maharashtra, in Lead, manage, and motivate a team of Virtual Relationship Managers to achieve revenue growth and client activation goals for stock market products like Equities, F&O, Commodities, MTF, ETFs, Mutual...Show moreLast updated: 1 day ago
- Promoted
Senior Customer Success Specialist-AWS
enreappune, maharashtra, in Job Title : Customer Success Manager – AWS Cloud Location : [Pune, Maharashtra].Job Overview We are seeking a proactive and customer-focused Customer Success Manager (CSM) to join our AWS Cloud team....Show moreLast updated: 1 day ago
- Promoted
Customer Success Engineer
Eternal RoboticsPune, Maharashtra, India Eternal Robotics is at the forefront of Industrial AI transformation with its flagship platform,.We serve industries such as automotive, pharmaceutical, and apparel manufacturing, driving digital t...Show moreLast updated: 19 days ago
- Promoted
AppZen - Implementation Success Manager
AppZenPune, India Role : Implementation Success Manager.AppZen is the leader in autonomous spend-to-pay software.Its patented artificial intelligence accurately and efficiently processes information from thousands of...Show moreLast updated: 15 days ago
- Promoted
Digital Customer Success Manager
Persistent SystemsPune, Maharashtra, India We are seeking for Digital Customer Success Manager with hands on Gainsight CS tool, Customer Success.Role : Digital Customer Success Manager.
Location : All Persistent Locations.Job Type : Full Time E...Show moreLast updated: 22 days ago
- Promoted
Success and Insights Manager
TuskrPune, Maharashtra, India Job Title : Success & Insights Manager.We’re looking for a Success & Insights Manager who thrives on conversations.Your mission : help customers and prospects succeed — and bring back the insights th...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Manager (CSM)
ConfidentialPune At Gruve, Customer Success is the foundation of everything we do.We are seeking a dedicated and experienced.Customer Success Manager (CSM).
The CSM will focus on maximizing customer satisfaction and...Show moreLast updated: 30+ days ago
- Promoted
Manager, Digital Customer Experience & Success
ConfidentialPune, India Icertis Customer Experience and Success Management is seeking a dynamic and results-driven individual to lead and manage customer adoption initiatives.
In this role, you will design and execute data...Show moreLast updated: 5 days ago
- Promoted
Success Coach
The Job WorkshopPune, IN Location : Remote (with future opportunity to relocate to Dubai).Type : Full-Time | Flexible Hours | Remote-First Culture.
As a Success Coach, you’ll be the strategic partner job seekers need to land ...Show moreLast updated: 1 day ago
- Promoted
Screen Magic - Customer Success Manager
Screen-Magic Mobile Media Private LimitedPune, India The Role As a Customer Success Manager at SMS Magic, youll be the voice of our customersowning relationships, driving adoption, and ensuring they gain maximum value f...Show moreLast updated: 30+ days ago
- Promoted
Technical Customer Success Manager
ConfidentialPune Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At Fortinet,...Show moreLast updated: 30+ days ago