Education : Bachelor’s degree in a related field, or equivalent years of relevant experience
Experience : 3 + years
Skills, qualifications and experience required :
- 3+ years of experience in any of the following : data / analytics, CRM analysis, marketing operations, or database marketing
- Experience working with CRM systems, including Salesforce
- Knowledge of Salesforce, YouTrack, or similar tools
- Strong attention to detail, accuracy, and ability to handle a large volume of requests
- Strong analytical skills
- Demonstrated ability to work in fast-paced, process-driven environments
- Pharmaceutical industry experience is a plus
Main duties and responsibilities :
Audience Targeting – Program Manager is a key member of the global Medscape Professional business. This role oversees end-to-end targeting processes and serves as the primary source of audience segmentation insights for marketing and other internal teams. You will be responsible for extracting, creating, segmenting, updating, and optimizing HCP audience lists used in our marketing engagement campaigns. Collaboration with marketing, business intelligence, and data teams is essential to ensure accurate and timely audience building and setup for our digital marketing campaigns.
Key Responsibilities
Audience Targeting & Strategy
Responsible for the construction of healthcare professional (HCP) audiences for direct-to-physician digital marketing campaignsManipulate data to support marketing audience construction and analysisCoordinate and manage audience creation processes, including submitting internal targeting requests, audience setup, and analyzing data outputsCollaborate with cross-functional teams (program marketing, marketing solutions, BI, etc.) to define audience criteriaDevelop and maintain documentation for list generation processes and audience definitionBuild a strong understanding of Medscape’s proprietary targeting capabilities, data tools, and product offeringsPartner with marketing and data teams to maintain and enhance audience segmentation strategies