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Senior Admission Counselor - Study Abroad

Senior Admission Counselor - Study Abroad

upGrad Study Abroadmumbai city, maharashtra, in
30+ days ago
Job description

RESPONSIBILITIES & DUTIES

  • Engage with assigned leads and promptly initiate contact through the auto dialer system.
  • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
  • Build rapport, credibility and establish trust with leads through effective communication and active listening.
  • Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
  • Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
  • Maintain accurate records of lead interactions and follow-up activities in the CRM system.
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Admission Counselor • mumbai city, maharashtra, in

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