Role & responsibilities
- Counsel students for their course enquiry
- Mentor junior counselors
- Counsel students and concerned parents in-person and on the phone
- Complete daily, weekly and monthly targets
- Calculate conversion rates
- Use the CRM and sales automation tools to derive Sales and Reports
- Will be given additional responsibilities as senior counsellors
Required Experience and Qualifications :
1-2 years of experienceFluent Written & Spoken English Language SkillsExcellent Interpersonal Communication SkillsInterest in Sales and CounselingKnowledge of CRM and EdTech Work ExperienceMulti-taskerExpected deliverables / KPIs :
Minimum 60-80 connected calls a day.Weekly revenue targets to be met consistently as per the batch requirements2-3 hours of talk time per day on average.The candidate must be residing in MumbaiSkills Required
Inside Sales, Counsellor, Academic Counsellor