Service Desk Analyst

🚨 We Are Hiring – Service Desk (L1) Support | Pune & Bangalore 🚨

Looking to work with a global leader in Business Process Management?

We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.

🖥️ Open Positions :

🔹 Freshers (Technical Background) – Pune

🔹 1+ Years Exp – Pune

🔹 3+ Years Exp – Pune & Bangalore

🟩 Key Skills Required :

• Strong communication (verbal & written)
• Analytical thinking & problem-solving
• Experience with IT Service Desk / L1 Tech Support
• Basic knowledge of AD, O365, Azure, Networking
• Troubleshooting skills across Windows, Outlook, Teams, VPN , etc.
• Experience using ticketing tools and following ITIL practices
• Ability to manage incidents via phone, email, web, or chat
• 100% Work From Office – No hybrid

📍 Locations : Pune & Bangalore

🕒 Shifts : Rotational (US / UK) | 24x7 environment

📄 Notice Period : Immediate to 30 days preferred

📜 Education : Graduation / Post-Graduation with all marksheets & certificates mandatory

💼 Experience Range & CTC :

🔐 Non-Negotiables :

🗓️ Hiring in full swing – priority given to immediate joiners .

Interested or know someone who fits? Let’s connect! share your resume for referral.

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