Talent.com
Business Operations Analyst
Business Operations AnalystE11EVEN TECHNOLOGIES • Ahmedabad, Republic Of India, IN
Business Operations Analyst

Business Operations Analyst

E11EVEN TECHNOLOGIES • Ahmedabad, Republic Of India, IN
2 days ago
Job description

Location : Ahmedabad, India

Experience : 2+ Years

Domain Expertise : Businesss Operations, Analytics, Reporting

Employment Type : Full-Time

About the Role

We are looking for a detail-oriented Business Analyst (Operations & Quality Vetting) to join our growing team. The role involves analyzing, validating, and improving operational processes related to freelancer vetting, service approvals, and quality assurance. You will ensure that all submitted data, documents, and services meet internal standards and maintain a high level of accuracy, compliance, and efficiency across operations.

Key Responsibilities

  • Technical Vetting : Review and validate freelancer data, documents, and profiles against defined quality and compliance standards.
  • Intro Video Evaluation : Assess intro videos for alignment with content, presentation, and platform requirements.
  • Notable Client Validation : Verify authenticity of clients and projects listed by freelancers.
  • Gig Approval : Approve or reject services based on pre-defined operational and quality guidelines.
  • Pro Updated Gigs : Review corrected or resubmitted gigs;

ensure compliance with standards and consistency across revisions.

  • External Review Validation : Evaluate and confirm authenticity of external client reviews.
  • Gig Conversion : Identify and correct gigs placed in incorrect categories to maintain data accuracy.
  • Agency Vetting & Moderation : Vet agency applications and oversee moderation processes to ensure compliance with operational policies.
  • Pro Inbox (Zendesk) : Collaborate with the support team to handle quality assurance and escalation tasks via Zendesk or similar systems.
  • Process Optimization : Identify workflow gaps, suggest improvements, and define KPIs for operational excellence.
  • Reporting & Analysis : Create periodic reports on task performance, accuracy, and quality metrics;
  • provide insights for process enhancement.

    Key Skills & Qualifications

  • Bachelor’s degree in Business Administration, Operations, Analytics, or related field.
  • 2+ years of experience in business operations, quality assurance, or data / process analysis.
  • Strong analytical mindset with a focus on process improvement and KPI-driven performance tracking.
  • Proficiency in Excel / Google Sheets and experience with reporting or BI tools.
  • Familiarity with Zendesk, CRM tools, or task management systems is a plus.
  • Excellent communication and documentation skills.
  • Highly detail-oriented, organized, and able to work independently with minimal supervision.
  • Why Join Us

  • Work with a global moderation and quality assurance team.
  • Gain deep exposure to the creative and digital service economy.
  • Opportunity to contribute to improving the quality of professional ecosystems.
  • 8 Hours / Day | 5 Days / Week
  • Flexible work culture that values learning, ownership, and innovation.
  • Create a job alert for this search

    Analyst • Ahmedabad, Republic Of India, IN

    Related jobs
    Business Analyst

    Business Analyst

    SNDK Corp • Ahmedabad, Gujarat, India
    We are seeking a highly skilled Project Coordinator cum Business Analyst to join our team.The ideal candidate should have strong analytical and problem-solving skills, as well as experience in busi...Show more
    Last updated: 11 days ago • Promoted
    Revenue Operations Specialist

    Revenue Operations Specialist

    Atoa • Ahmedabad, IN
    UPI-style instant bank payments in the UK.We’re redefining how payments happen at the point of sale.You’ll work at the intersection of. CFO, Head of Finance, Controller, Finance Manager), or senior ...Show more
    Last updated: 4 days ago • Promoted
    Revenue Operations Manager

    Revenue Operations Manager

    Xshore • Nadiad, IN
    We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore. This role is at the heart of our go-to-market operations...Show more
    Last updated: 6 days ago • Promoted
    IT Services Industry Analysts (Remote Working)

    IT Services Industry Analysts (Remote Working)

    NelsonHall • Gandhinagar, IN
    Remote
    NelsonHall has ongoing vacancies for industry research analysts in IT services.These are remote working roles offering a high degree of flexibility to suit qualified candidates globally.These posit...Show more
    Last updated: 30+ days ago • Promoted
    Operations Lead

    Operations Lead

    Flock AI • Anand, IN
    Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry. Our platform creates lifelike AI-gener...Show more
    Last updated: 2 days ago • Promoted
    Analyst (Investment Banking / Buy-Side Experience Required)

    Analyst (Investment Banking / Buy-Side Experience Required)

    Arcana • Anand, IN
    Arcana is a portfolio intelligence platform used by hedge funds and asset managers to analyze performance and risk.We’re rethinking the tools institutional investors rely on—and we’re hiring analys...Show more
    Last updated: 30+ days ago • Promoted
    Business Analyst

    Business Analyst

    Gopani Product Systems Pvt Ltd • Ahmedabad, Gujarat, India
    The ideal candidate is a team player who will be responsible for working with company data in various business areas.Specific responsibilities include reporting metrics, analyzing methodologies, su...Show more
    Last updated: 10 days ago • Promoted
    Business Analyst

    Business Analyst

    E11EVEN TECHNOLOGIES • Ahmedabad, Gujarat, India
    Businesss Operations, Analytics, Reporting.We are looking for a detail-oriented Business Analyst (Operations & Quality Vetting) to join our growing team. The role involves analyzing, validating, and...Show more
    Last updated: 2 days ago • Promoted
    Operations Manager (Remote)

    Operations Manager (Remote)

    Jet Stream Ent. • Gandhinagar, IN
    Remote
    Are you a highly experienced, results-driven professional with a proven track record in .This critical, high-impact role requires a person who is adept at getting things done efficiently and effect...Show more
    Last updated: 11 days ago • Promoted
    Business Analyst

    Business Analyst

    Pepper • gandhinagar, gujarat, in
    Job Description : Business Analyst.We are looking for a highly motivated and data-driven Business Analyst to join our growing team. In this role, you will be the bridge between raw data and strategic...Show more
    Last updated: 30+ days ago • Promoted
    Forward Deployed Analyst (Ex-IB / PE / HF / Buyside)

    Forward Deployed Analyst (Ex-IB / PE / HF / Buyside)

    Arcana • Gandhinagar, IN
    Forward-Deployed Analyst – Portfolio Intelligence.Arcana builds institutional-grade analytics for leading hedge funds and asset managers. We’re hiring exceptional analysts to partner with portfolio ...Show more
    Last updated: 30+ days ago • Promoted
    Business Analyst (Azure Cloud)

    Business Analyst (Azure Cloud)

    Luxoft India • anand, gujarat, in
    The role focuses on analyzing, documenting, and translating business requirements into technical specifications for Azure-based cloud applications. The analyst will collaborate with architects, deve...Show more
    Last updated: 1 day ago • Promoted
    Partner Success Operations Analyst - 50821

    Partner Success Operations Analyst - 50821

    Turing • anand, gujarat, in
    Based in San Francisco, California, Turing is the world’s leading.AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways : first, by...Show more
    Last updated: 2 days ago • Promoted
    Implementation Consultant / Business Analyst – Phreesia Platform

    Implementation Consultant / Business Analyst – Phreesia Platform

    InterScripts, Inc. • nadiad, gujarat, in
    Implementation Consultant / Business Analyst – Phreesia Platform.Director of Implementations / VP of Client Success.We are looking for an experienced Implementation Consultant / Business Analyst wi...Show more
    Last updated: 11 days ago • Promoted
    Business Analyst

    Business Analyst

    Wappnet Systems Pvt. Ltd. • Ahmedabad, Gujarat, India
    Job Description : Business Analyst with Pre-Sales and Post-Sales Experience.We are seeking an experienced Business Analyst to bridge the gap between our clients' needs and our internal teams.This ro...Show more
    Last updated: 30+ days ago • Promoted
    Supply Chain Operations Analyst - 50819

    Supply Chain Operations Analyst - 50819

    Turing • Gandhinagar, IN
    Based in San Francisco, California, Turing is the world’s leading.AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways : first, by...Show more
    Last updated: 6 days ago • Promoted
    Business Development Analyst

    Business Development Analyst

    Strand Life Sciences • Nadiad, IN
    Strand Life Sciences is a pioneering genomics and bioinformatics company founded in 2000.We combine deep expertise in data science with hands-on laboratory experience to deliver integrated solution...Show more
    Last updated: 2 days ago • Promoted
    Business Analyst

    Business Analyst

    Tipsons Group • Ahmedabad, Gujarat, India
    The ideal candidate is a team player who will be responsible for working with company data in various business areas.Specific responsibilities include reporting metrics, analyzing methodologies, su...Show more
    Last updated: 30+ days ago • Promoted