Job Description
Department : Sales
Position : Sales Executive
Location : Rajokri New Delhi
Job Purpose
The Sales Executive will be responsible for handling leads, conducting client interactions, managing tele-sales platforms, and coordinating with internal departments to ensure smooth order execution. The role focuses on converting inquiries into sales, maintaining accurate records, and building long-term client relationships for business growth.
Key Responsibilities
Lead & Tele-Sales Management
- Manage incoming leads from Meta, Google, IndiaMART, and other platforms.
- Handle tele-sales inquiries and execute strategies to achieve sales targets.
- Follow up on leads, qualify them as per company criteria, and maximize conversions through calls, meetings, and walk-ins.
- Review quotations before sharing with clients to ensure accuracy.
- Follow up for advance and balance payments as per quotation / sales order terms.
Client Meetings & Site Visits
Conduct client meetings and site visits to understand requirements and propose solutions.Present company products / services effectively and highlight key strengths.Maintain professional, polite, and solution-oriented communication at all times.Gather client feedback post-delivery and share with the internal team for improvements.Order Fulfillment & Coordination
Coordinate with Admin, Fulfillment, and Workshop teams to ensure timely delivery of goods.Track order progress, keep clients updated, and escalate issues / delays where required.Ensure smooth communication between client and internal departments until project / order closure.Data Management & Reporting
Maintain accurate sales records including leads, quotations, payments, and dispatch details.Submit daily / weekly / monthly reports as per company process.Ensure data governance and accuracy in CRM / databases for management review.Other Responsibilities
Support sales campaigns, export initiatives, and business development strategies.Be a team player and contribute to fostering a positive work culture.Perform any additional tasks assigned by the Sales Manager or management.Education & Experience
Bachelor’s degree in Business Administration, Marketing, or a related field.Minimum 1–3 years of experience in sales (tele-sales / B2B / field sales preferred).Strong communication, negotiation, and interpersonal skills.Proficiency in MS Office and CRM tools.Willingness to travel for client meetings and site visits.Compensation
₹3L – ₹6.5L per annum (Fixed + Variable).