Assistant Manager- Sales and Operations

Key Responsibilities :

• Enquiry & Call Management :
• Handle inbound and outbound calls to prospective students and their guardians.
• Respond promptly to walk-in enquiries and provide detailed information regarding academic programs.
• Maintain a welcoming and professional environment for all student interactions.
• Counselling & Guidance :
• Guide students in selecting appropriate academic programs based on their interests, qualifications, and career goals.
• Provide end-to-end support throughout the admission process, including form filling and document verification.
• Admissions Process :
• Coordinate and facilitate the student admission process from lead generation to enrollment.
• Ensure all required admission and enrollment documents are completed accurately and on time.
• Assist students in completing formalities related to course joining and orientation.
• Lead Management & Reporting :
• Maintain and regularly update student lead databases with current status and follow-up actions.
• Prepare and share daily, weekly, and monthly reports on lead conversions and admissions.

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