Job Description — Subject Matter Expert (SME) – Operations
Process : US Healthcare – Claims Adjudication
Location : Coimbatore
Mode : Work from Office
Shift : Rotational
Interview Round : Walkin on (19th September& 20th September)
Education : Any Graduate
Experience Required
- Minimum 4 years of experience in US Healthcare Claims Adjudication
- In-depth process knowledge and strong communication skills
Role Overview
The Subject Matter Expert (SME) – Operations will be responsible for :
Acting as a process authority for the US healthcare claims adjudication processSupporting operations teams in resolving complex claim scenarios and escalationsEnsuring process adherence, compliance, and accuracy in claim processingMentoring and guiding team members to improve performance and qualityDriving operational excellence by identifying gaps and implementing improvementsCollaborating with stakeholders and cross-functional teams to meet business goals and client expectationsSkills Required
Communcation, Subject Matter Expert