Student Engagement Specialist

Job Title : Engagement and Admission Specialist supporting Swinburne University of Technology

Division : Education - PACE

Location : Delhi

The Opportunity

At Acumen (part of the Sannam S4 Group), we partner with leading international universities to support their global engagement strategies. We are looking for a detail-oriented and customer-focused GS Officer – International Admissions to support Swinburne University of Technology in managing genuine student (GS) assessments and admissions processing in India.

This role offers the opportunity to work with a world-class Australian university, playing a key part in ensuring high-quality student applications and compliance with international admissions standards. Based in Delhi, the GS Officer will help optimise student recruitment while ensuring alignment with Australian government and university policies.

Key Deliverables

Genuine Student (GS) Assessment and Processing

• Assess applications for compliance with genuine student criteria and within agreed turnaround times.
• Verify academic documents through institutions, DigiLocker, or other reliable methods.
• Evaluate financial documentation and assess student capacity to fund studies.
• Conduct and assess Statements of Purpose (SoPs) and interviews as required.
• Record detailed decisions and assessments accurately in StudyLink.

Compliance and Quality Assurance

Stakeholder Collaboration

Customer Service and Communication

Process Improvement and System Support

About You

knowledge of additionalIndian languages is a plus.

About Acumen

Acumen (part of the Sannam S4 Group) works with world-leading educational institutions to support their global strategies. Our services include market entry and expansion, student recruitment, and compliance support through dedicated in-country representation. We empower our clients to succeed in complex international markets through local knowledge, trusted networks, and deep sector expertise.