Talent.com
No longer accepting applications
Associate Director - Client Servicing

Associate Director - Client Servicing

FoxyMoronhyderabad, telangana, in
15 hours ago
Job description

Job Purpose : Lead and coordinate the strategic planning and execution processes to ensure client satisfaction, team productivity, and business growth.

Roles and Responsibilities :

1. Strategic Planning and Communication :

  • Develop and communicate Annual Operating Plans (AOP) based on client briefs, adapting them to changes in client needs or digital platform policies.
  • Lead client pitching process by generating innovative concepts in collaboration with internal teams.

2. Brand Positioning and Differentiation :

  • Define brand positioning strategies that distinguish clients from competitors and resonate with target audiences.

    • 3. Quality Analysis and Innovation :

  • Analyze business-as-usual (BAU) operations to identify opportunities for experimentation and innovation.

    • 4. Performance Analysis and Reporting :

  • Evaluate marketing success through social media reports, identifying improvement areas and demonstrating value to stakeholders.

    • 5. Resource Planning and Contract Management :

  • Update resource planning quarterly and ensure timely contract renewals, addressing obstacles proactively.

    • 6. Financial Management :

  • Maintain monthly client P&Ls, ensuring billing targets are met.

    • 7. Brief Review and Approval :

  • Review and vet client briefs, ensuring alignment with execution plans and strategies.

    • 8. Client Relationship Management :

  • Conduct regular meetings with clients to understand strategic growth plans and identify upsell opportunities.
  • Establish clear benchmarks and review timelines to ensure client satisfaction.
  • Follow up on overdue payments, acting as a point of contact for high-priority escalations.

    • 9. Legal Compliance and Education :

  • Educate team members on legal considerations, ensuring campaigns adhere to legal boundaries.

    • 10. Strategic Inputs and Innovation :

  • Provide strategic inputs to competitor analysis, identifying opportunities for process improvements and new business avenues.

    • 11. Team Development and Training :

  • Conduct weekly team meetings, provide feedback, and mentor teams for proactive problem-solving.
  • Structure training programs with the L&D team to improve work quality and specific competencies.

    • 12. Team Growth :

  • Hire capable independent resources that can understand, communicate and execute client briefs accurately
    • Create a job alert for this search

    Client Servicing • hyderabad, telangana, in

    Related jobs
    • Promoted
    Associate Director - Analytics

    Associate Director - Analytics

    Indian School of Businesshyderabad, telangana, in
    Experienced and highly motivated strategy and analytics leader, who can work cross functionally and provide rigorous, data-driven insights to guide and execute growth strategies.Work closely with B...Show moreLast updated: 4 days ago
    • Promoted
    Associate Director

    Associate Director

    ValueMomentumhyderabad, telangana, in
    Job Description : Associate Director.Technology Strategy, Project Delivery, Process Optimization, Team mentorship, Stakeholder management, Pre-sales, Governance and Framework, Innovation and continu...Show moreLast updated: 17 days ago
    • Promoted
    Associate Director - Workspace Operations

    Associate Director - Workspace Operations

    ANSR Global CorporationHyderabad, India
    Regional Head responsible to ensure service delivery for ANSR and its clients.Oversee facilities operations, not limited to technical / soft services, security, transport, cafeteria, statutory compli...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Associate Client Executive

    Associate Client Executive

    NIITsecunderabad, India
    NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry o...Show moreLast updated: less than 1 hour ago
    • Promoted
    Associate Director, MDM Ecosystem Integration

    Associate Director, MDM Ecosystem Integration

    ConfidentialHyderabad / Secunderabad, Telangana, India
    Associate Director, MDM Ecosystem Integrations will be responsible for implementing data integration solutions to support our Master Data Management (MDM) initiatives. This role requires a deep unde...Show moreLast updated: 10 days ago
    • Promoted
    • New!
    Associate Director Strategic Sourcing

    Associate Director Strategic Sourcing

    AdalvoHyderabad, IN
    At Adalvo, we're not just a company - we're a team of passionate people driven by our mission to consistently deliver high-quality products and services to our partners. We are looking for an enthus...Show moreLast updated: 19 hours ago
    • Promoted
    Associate Director - S4 HANA

    Associate Director - S4 HANA

    ConfidentialHyderabad / Secunderabad, Telangana
    Drive end-to-end integration and connectivity of applications across the S / 4 platform and external legacy systems.Lead Technical Delivery for S / 4 migration projects in all sectors, including techni...Show moreLast updated: 30+ days ago
    • Promoted
    Client Engagement Associate / Consultant

    Client Engagement Associate / Consultant

    Acquarius Capstorm Limitedhyderabad, telangana, in
    Are you someone who thrives on building meaningful client relationships and loves technology and creating real business impact?. Would you like to be part of a fast-growing Australian SaaS company t...Show moreLast updated: 19 days ago
    • Promoted
    Associate Director Transactions & Processing

    Associate Director Transactions & Processing

    ConfidentialHyderabad / Secunderabad, Telangana, India
    Founded in 1988 and headquartered in Atlanta, Trimont (www.We do this with a team of 1100+ extraordinary Team Members who serve a global client base from offices in Atlanta, Bengaluru, Charlotte, D...Show moreLast updated: 10 days ago
    • Promoted
    Associate Director - Internal Audit

    Associate Director - Internal Audit

    S&P GlobalHyderabad, India
    Grade Level (for internal use) : .The S&P Global Internal Audit function reports functionally to the S&P Global Audit Committee and administratively to the S&P Global President and CEO.Join our dynam...Show moreLast updated: 22 days ago
    • Promoted
    Associate-Client Success Partner

    Associate-Client Success Partner

    ValueMomentumHyderabad, Telangana, India
    Job Title : Associate - Associate-Client Success Partner This role is for the Business Unit of ValueMomentum - WhiteCoats. Years of Experience : 1 to 3 Years.Responsibilities : • The professional wi...Show moreLast updated: 20 days ago
    • Promoted
    Client Solutions Director

    Client Solutions Director

    ANSRHyderabad, Republic Of India, IN
    We are looking for an experienced Client Partner to manage a wide range of programs.You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will ...Show moreLast updated: 30+ days ago
    • Promoted
    Director Client Delivery

    Director Client Delivery

    ConfidentialHyderabad / Secunderabad, Telangana
    Proven experience in IT Project Delivery with a leading product engineering / outsourcing services firm.Experience managing digital engineering including but not limited to Product Engineering, Clo...Show moreLast updated: 30+ days ago
    • Promoted
    Client Relations Director

    Client Relations Director

    Soudal IndiaHyderabad, Republic Of India, IN
    To manage and grow business from key accounts by developing strong relationships, understanding customer needs, and offering suitable Soudal adhesive & sealant product solutions.The role focuses on...Show moreLast updated: 3 days ago
    • Promoted
    Bristol Myers Squibb - Associate Director - Global Trial Lead

    Bristol Myers Squibb - Associate Director - Global Trial Lead

    Bristol Myers SquibbHyderabad, India
    The Global Trial Lead (GTL) provides strategic and operational oversight for global clinical trials, ensuring they are executed with excellence-on time, within budget, and in compliance with regula...Show moreLast updated: 1 day ago
    • Promoted
    Client Implementation & Service-Senior Associate

    Client Implementation & Service-Senior Associate

    ConfidentialHyderabad / Secunderabad, Telangana, India
    Looking for candidate who will be part of Middle Office Broker and corporate action set up team.Assists in the daily BAU operation and analysis to complete the Task within the derived SLA.Why This ...Show moreLast updated: 10 days ago
    • Promoted
    • New!
    Associate Director - Client Servicing

    Associate Director - Client Servicing

    FoxyMoronsecunderabad, India
    Lead and coordinate the strategic planning and execution processes to ensure client satisfaction, team productivity, and business growth. Strategic Planning and Communication : .Develop and communicat...Show moreLast updated: less than 1 hour ago
    • Promoted
    Associate Director

    Associate Director

    ConfidentialHyderabad / Secunderabad, Telangana, India
    Role Summary : Associate Director, RPO Operations.Reporting to the Director, RPO Operations, you'll lead end-to-end service delivery for recruitment, ensure best practices across the lifecycle, and ...Show moreLast updated: 10 days ago