Client Relations Director

POSITION PURPOSE :

To manage and grow business from key accounts by developing strong relationships, understanding customer needs, and offering suitable Soudal adhesive & sealant product solutions. The role focuses on achieving sales targets, driving revenue growth, and increasing market penetration in assigned territory.

DUTIES AND RESPONSIBILITIES :

• Identify, onboard and manage key accounts such as contractors, application partners, distributors, and large institutional customers.
• Drive sales growth by promoting Soudal’s adhesive and sealant product range to existing and new customers.
• Understand customer requirements and recommend the right technical products and solutions.
• Conduct product demonstrations, trials, and technical support at customer sites.
• Build strong business relationships and maintain regular follow-ups to ensure ongoing business.
• Coordinate with internal teams such as Supply Chain, Technical, Marketing, and Finance to ensure order processing and timely deliveries.
• Track competitor products, pricing, and market trends to develop strategic plans for market expansion.
• Prepare and share weekly / monthly sales reports and account performance updates with reporting manager.
• Achieve defined sales targets, collection targets, and maintain healthy business profitability.

QUALIFICATION AND EXPERIENCE :

SKILLS :

Note - Preferred female candidate.