CRM Developer

About Client :

Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus on Digital Engineering, Cloud Services, AI and Data Analytics, Enterprise Applications ( SAP, Oracle, Sales Force ), IT Infrastructure, Business Process Out Source. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru. Offices in over 35 countries. India is a major operational hub, with as its U.S. headquarters.

Job Title : CRM Developer

Key Skills :

CRM, Dynamics 365, Microsoft Dynamics 365

Job Locations : Pan India

Experience : 8+ Years.

Education Qualification : Any Graduation.

Work Mode : Hybrid.

Employment Type : Contract.

Notice Period : Immediate to 15 Days

Job Description :

We’re looking for a hands-on Dynamics 365 CRM Developer to help build and enhance a lead management platform using Microsoft Dynamics 365. The candidate will work closely with other developers, analysts, and business stakeholders to implement automation, streamline integrations, and ensure a seamless lead lifecycle experience. The ideal candidate will have a strong background in CRM automation, workflow orchestration, BI reporting, and system integration, with a passion for driving business outcomes through intelligent customer engagement.

Key Responsibilities

Design and implement lead capture, scoring, routing, and nurturing workflows in Dynamics 365.

Configure and customize Dynamics 365 Sales and Marketing modules to align with business processes.

Develop automated workflows using Power Automate and Dynamics 365 process flows.

Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs).

Ensure data integrity, compliance, and security across the CRM ecosystem.

Provide documentation, training, and support to end-users and business teams.

Monitor system performance and continuously optimize for scalability and usability. Required Skills & Experience

hands-on experience with Microsoft Dynamics 365 CRM (Sales, Marketing, and Customer Insights).

Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse).

Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier).

Proficiency in workflow automation, lead lifecycle management, and data modeling.

Familiarity with JavaScript, C#, or TypeScript for CRM customizations.

Experience with data migration, ETL, and reporting tools (Power BI, SSRS).

Excellent communication skills.

Experience supporting and enhancing existing Dynamics 365 CRM solutions

Hands-on experience with Power Platform Pipelines and CI / CD

Strong knowledge of model-driven app development

Proven ability to design, develop, and support enterprise-grade CRM solutions Preferred Qualifications

Information Technology or Bsc Computer Science Degree

Microsoft Certified : Dynamics 365 Fundamentals or Functional Consultant Associate.

Experience with marketing automation tools Dynamics 365 Marketing.

Background in lead generation, sales funnel optimization, or customer journey mapping.

Exposure to Agile methodologies and cross-functional collaboration.