E-commerce & Customer Experience Intern

About Us

Mama & Peaches is a baby & kids lifestyle brand offering a conscious collection of comfortable baby clothing & accessories. We are focussed on capturing the magic and simplicity of childhood through joyful designs that are ethically made.

We are currently hiring a E-commerce & Customer Experience Intern.

Want to build a career in e-commerce or D2C

This internship gives you hands-on exposure to everything from customer service and retention to sales and operations at one of India's fastest-growing baby & kids brands.

Position : Customer Experience Intern

Location : Hauz Khas, New Delhi (In-office)

Type : Internship

Duration : 3–6 months

Stipend : Based on interview

About the Role :

We're looking for a smart, empathetic and proactive individual to join our Customer Experience team. If you're eager to learn, love talking to people, and want to be part of a fast-growing D2C brand- this is for you.

What You'll Do :

• Handle customer interactions across WhatsApp, calls, emails & DMs
• Assist in solving order issues, returns, exchanges, etc.
• Reach out to customers for feedback & support
• Collaborate with marketing, ops & sales teams
• Represent the brand at offline events (if any)

What We're Looking For :

experience

Important :

This is an internship role only. Please apply only if you're actively looking for internship opportunities.

Skills Required

Customer Service