Customer Success Intern

About Exly :

Exly is an all-in-one business platform built for knowledge entrepreneurs, coaches, trainers & course creators to start, sell, market and manage their programs (courses, online sessions, consultations and workshops). Exly is a Y-Combinator backed start-up and has raised funding from India&aposs top VC funds. The company is founded by IIT Kharagpur / IIM Calcutta / BCG alumni.

We are at the forefront of the Software-as-a-Service (SaaS) industry, revolutionising how knowledge businesses, coaches & trainers operate and thrive in today&aposs digital landscape. With our cutting-edge solutions, we empower entrepreneurs to streamline their operations, enhance productivity, and achieve their business goals more efficiently.

Website :  www.exlyapp.com

Requirements :

• Understand customer's business and help them leverage Exly's offerings to the maximum
• Sustain Exly's growth by ensuring retention
• Provide unique insights based on customer interactions to support product development
• Setup processes and systems for customer support
• Handle and resolve customer requests and complaints

Qualifications :

Benefits :

We are using technology to solve some of modernity&aposs most exciting and challenging problems. Work with us to be part of an incredible journey in a high ownership and a fast-growing environment. If you are an ambitious professional with a passion for SaaS and thrive in a fast-paced, collaborative environment, we want to hear from you!

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Skills Required

Customer success systems