Associate, Client Services

About The Role

Grade Level (for internal use) :

07

The Team

S&P Global Trading Analytics delivers cutting-edge quantitative tools which help brokers and asset managers meet regulatory compliance reporting needs.

Evolving global regulations continue to drive increased scrutiny and market participants requirement for trusted partners who understands trade execution best practice and its impact on their compliance reporting obligations.

The Trading Analytics team strive to deliver a best-in-class experience in product support, relationship management and customer communications.

Responsibilities And Impact

The successful candidate will be expected to build strong relationships with customers in top-tier financial institutions on both the buy-side and sell-side, ensuring their requests are prioritized and resolved.

Analysts partner with internal groups such as product management, operations, technology, and sales to resolve problems or deliver product enhancements aimed at retaining existing customers and increasing revenues to the business.

• Manage the relationship and communication between clients and the business.
• Become a subject matter expert and share knowledge with end users.
• Collaborate with colleagues and partners on issues that require escalation.
• Understand the needs of different customers and work with internal product management, technical & operations teams to ensure we deliver effective solutions
• Share insights regarding new revenue opportunities and new product enhancements.
• Drive continual improvement of the client service processes

What We're Looking For

Basic Required Qualifications :

Additional Preferred Qualifications

(Hiring Manager to complete - List a maximum 4 bullets outlining the key qualifications of the job, e.g. education, must-have skills, languages etc. Then list 3-4 bullets with the key soft skills required)

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com / marketintelligence.

What's In It For You

Our Purpose

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our Benefits Include

For more information on benefits by country visit : https : / / spgbenefits.com / benefit-summaries

Global Hiring And Opportunity At S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to :  [HIDDEN TEXT] and your request will be forwarded to the appropriate person.

US Candidates Only : The EEO is the Law Poster http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay-transp_%20English_formattedESQA508c.pdf

20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)

Job ID : 316295

Posted On : 2025-06-04

Location : Noida, Uttar Pradesh, India

Skills Required

Microsoft Office, Sql, Python