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Client Relations Associate

Client Relations Associate

ProMax EventsDelhi, India
5 days ago
Job description

Location : Nagpur, India

Work Model : On-site

Experience : 2–4 years

Employment Type : Full-time

About ProMax Events

ProMax Events is a leading event management company specializing in medical and corporate conferences, providing end-to-end event solutions with precision, creativity, and professionalism. Based in Nagpur, we bring together innovation and structure to execute high-impact conferences, symposiums, and experiences across India.

Our culture blends the energy of a fast-paced creative agency, the discipline of corporate operations, and the warmth of a family-like team — making ProMax a place where ideas meet excellence.

About the Role

We’re seeking a Client Relations Associate who will serve as the primary bridge between our clients and internal teams. This role is perfect for someone who’s passionate about communication, thrives in fast-paced environments, and loves being at the heart of live event action.

Key Responsibilities

  • Manage end-to-end client communication, ensuring clarity, responsiveness, and satisfaction throughout the event lifecycle.
  • Coordinate seamlessly with internal departments — production, creative, and logistics — to translate client needs into actionable deliverables.
  • Prepare client reports, proposals, and presentations, ensuring high-quality documentation and presentation standards.
  • Handle on-site client servicing with professionalism, ensuring smooth execution and proactive issue management.
  • Drive new business development, identify potential clients, and contribute to the company’s growth through relationship-building and lead conversion.
  • Maintain accurate documentation, contact reports, and status trackers using internal tools and Microsoft Suite.

Desired Skills & Qualifications

  • 2–4 years of relevant experience in client servicing, communication, or event management.
  • Strong verbal and written communication skills, with a flair for relationship management.
  • Excellent multitasking and organizational abilities; able to perform under tight deadlines.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and familiarity with CRM or project coordination tools.
  • Creative mindset with attention to detail and a strong sense of ownership.
  • Background in events, marketing, or advertising preferred.

    • Personality Fit

  • Energetic, detail-oriented, and client-first in every interaction.
  • Calm under pressure, quick-thinking, and adaptable in dynamic environments.
  • A natural team player who thrives on collaboration and creative problem-solving.
  • Willing to travel frequently and at short notice — travel is an integral part of the role.

    • Why Join ProMax?

  • Work with a passionate, creative, and high-performing team that’s shaping the future of brand experiences.
  • Get hands-on exposure to India’s most dynamic events and corporate experiences.
  • Opportunities for career growth, skill development, and client-facing leadership.
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