Echos Production Engineer

Key Responsibilities :

Financial Systems Support

• Provide end-to-end support for FIS Quantum and Echos treasury management systems
• Maintain static data within the Quantum environment to ensure system integrity
• Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum
• including reports and action-based triggers
• Identify and resolve interface issues with bank statements and cashflows
• Configure, troubleshoot, and fix Cash Xplorer functionality
• Support core treasury processes including In-House Banking (IHB), Cash forecasting,
• and Intercompany Settlement
• Learn internal systems to provide comprehensive end-to-end support to users
• Receive, analyze, and prioritize related support tickets
• Provide timely solutions to users
• Document resolution steps and knowledge base articles
• Support system upgrades and patches
• Monitor system performances and recommend improvements
• Technical Operations
• Apply strong Oracle / SQL Server database expertise to maintain system performance
• Author and optimize SQL queries for data extraction and reporting
• Apply working knowledge of the Quantum data model to troubleshoot complex issues
• Work with Golden Gate and Data pipelines technologies for data integration
• Support integration points between FIS systems and Oracle Fusion AGIS / GL modules
• Utilize FIS ticketing system to manage and track support requests
• Governance & Compliance
• Maintain SOPs, process documentation, and impact assessments for system updates
• Assess readiness for Quarterly Cloud Updates including regression testing to ensure
• business continuity
• Ensure financial data accuracy, SOX compliance, and internal control adherence
• Participate in change management processes to minimize operational disruptions

Required Qualifications

Skills Required

Sql, Sox Compliance, Reporting