Customer Relationship Management Manager

Job Title : Customer Relationship Manager (CRM) – Medical Billing) Department : Client Relations / Operations Location : Nehru Nagar, Ahmedabad, Gujarat. Shift : Multiple Shifts Available Reports To : Manager / Operations Head Summary : We are looking for a Customer Relationship Manager to build and maintain strong relationships with our clients in the medical billing and healthcare services domain. The ideal candidate will act as a bridge between clients and internal teams, ensuring clear communication, timely issue resolution, and overall client satisfaction. Key Responsibilities : Client Communication & Coordination : Act as the primary point of contact for assigned clients. Respond to queries and ensure timely updates. Issue Resolution : Coordinate with internal billing, AR, and technical teams to resolve client concerns efficiently.