No longer accepting applications
(Only 24h Left) Customer Support Team Lead
Live ConnectionsIndia5 hours ago
Job descriptionLead and supervise a team of customer support executives in a domestic inbound process ( 35- 40-member team). Monitor and drive team performance, productivity, and adherence to service level targets. Provide regular feedback and coaching to enhance team effectiveness. Handle customer escalations and ensure prompt resolution. Performance Metrics Handling : Proven experience in managing key KPIs such as AHT, FCR, CSAT Ability to manage pressure and resolve issues efficiently Excellent interpersonal and communication skills across multiple languages
Greetings from Live Connections
Position – Team Lead (Customer Support)
Location : Ameerpet
Work mode – Hybrid after 3 months
Interview Process : 2 managerial Rounds (face to face interview)
Key Requirements :
- Qualifications : Any Graduation
- Experience : Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper
- Process Experience : Domestic Inbound Customer Support (Voice Process)
- Languages : Excellent communication skills in English, Hindi & Telugu
Key Responsibilities :
Skills and Abilities :
Apply on varalakshmi.y@livecjobs.com
7995831110
Create a job alert for this search
24H Customer Support • India
Related jobs
![Development Team Lead [Only 24h Left]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Crum%20%26%20Forster)
- Promoted
Team Lead - Customer Support (SaaS or Application Support)
ManageArtworksIndia ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) powers 5000+ leading Global and Indian brands by effectively managing every step of their packaging ...Show moreLast updated: 4 days ago
- Promoted
Technical Team Lead
AVI-SPLIndia The AVI-SPL Onsite Team Lead works in partnership with AVI-SPL Customer(s), management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Only 24h Left : Customer Support Engineer
Capgemini EngineeringIndia Good understanding of A / C functioning, experience in MRO or airline, or experience in design office on operational systems”.
Good understanding of Airline operating and maintenance environment.Exper...Show moreLast updated: 1 hour ago
- Promoted
- New!
▷ 15h Left : Customer Support Specialist
Impetus Career ConsultantsIndia Looking to build a stable and long-term career in the US Healthcare process?.An excellent opportunity awaits you!.Minimum 6 months of experience in any international BPO (voice process preferred).E...Show moreLast updated: 1 hour ago
- Promoted
Customer Support Team Lead
Live ConnectionsIndia Greetings from Live Connections.Position – Team Lead (Customer Support) Location : .Hybrid after 3 months Interview Process : .
Rounds (face to face interview) Key Requirements : Qualifications : .Minimum ...Show moreLast updated: 12 days ago
- Promoted
Technical Customer Support Lead
CanvendorIndia Job Title : Technical Customer Support Lead Years of Experience : .Years Location : Chennai Work Mode : .Hybrid working arrangement Domain : .
Automotive, Mobility and Vehicle insights Skills Required : .B...Show moreLast updated: 30+ days ago
- Promoted
Java Customer Success Specialist (UK Shift)
OracleIndia Java SE is the most common platform for enterprise systems and ISV applications today.Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise devel...Show moreLast updated: 12 days ago
- Promoted
- New!
(Only 24h Left) Customer Support Specialist
Capillary TechnologiesIndia Capillary Technologies is an enterprise-grade SaaS technology provider.Capillary's AI-enabled loyalty management platform offers brands comprehensive solutions for customer engagement and experient...Show moreLast updated: 1 hour ago
- Promoted
Team Lead - Helpdesk
SakonIndia Lead, mentor, and motivate the Helpdesk team to achieve high performance and maintain a positive work environment.Conduct regular one-on-one meetings, performance reviews, and team meetings to addr...Show moreLast updated: 11 days ago
- Promoted
- New!
Customer Support Analyst
EseyeIndia At Eseye we empower businesses to embrace IoT without limits.IoT technology is transforming our world! Our pioneering technology allows businesses to overcome the complexity of IoT deployment and d...Show moreLast updated: 5 hours ago
- Promoted
- New!
▷ Only 24h Left : Team Lead - Helpdesk
SakonIndia Lead, mentor, and motivate the Helpdesk team to achieve high performance and maintain a positive work environment.Conduct regular one-on-one meetings, performance reviews, and team meetings to addr...Show moreLast updated: 1 hour ago
- Promoted
- New!
Development Team Lead [Only 24h Left]
Crum & ForsterIndia We’re looking for No / Low code with expertise in Unqork Platform to join the Unqork team.They support the implementation of Unqork's platform.
This includes gathering application requirements.Oversee...Show moreLast updated: 1 hour ago
- Promoted
- New!
Support Team Lead
MovateIndia Looking for 10-13 years of L1 Support experience.Technically skilled in IIS, monitoring, and alerting tools Datadog , - Power automates(power script) , AWS / Azure, ticketing tools like ServiceNow or...Show moreLast updated: 5 hours ago
- Promoted
Customer Support Specialist (unpaid)
SM RecordIndia SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide.
Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 30+ days ago
- Promoted
Application Support Team Lead
Emkay Global Financial Services LtdIndia Role Overview : The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services.This role focuse...Show moreLast updated: 23 days ago
- Promoted
Operations Team Lead
TPIndia Candidate should have international exposure with team handling experience.Be responsible for the teams overall performance.
Ensure timely and effective completion of assigned tasks.Resolve queries ...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Specialist
Anchor Operating SystemIndia Anchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients.This role ...Show moreLast updated: 12 days ago
- Promoted
- New!
▷ 15h Left! Support Team Lead
MovateIndia Looking for 10-13 years of L1 Support experience.Technically skilled in IIS, monitoring, and alerting tools Datadog , - Power automates(power script) , AWS / Azure, ticketing tools like ServiceNow or...Show moreLast updated: 1 hour ago
- Promoted
Team Lead, Customer Support
MorningstarIndia This job is with Morningstar, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.Team Lead, C...Show moreLast updated: 7 days ago
- Promoted
▷ (Only 24h Left) Customer Support Specialist (SaaS Software)
Soft 'n' WebIndia We’re looking for a proactive and empathetic Customer Support Specialist to join our team in Rajkot.This is an on-site role supporting users of our SaaS platform, ensuring they have a smooth, posit...Show moreLast updated: 30+ days ago