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IT CRM Build Consultant
VISEO ASIAHyderabad, Telangana, India11 days ago
Job descriptionFrom 5 years of experience in CRM context (architecture, data model design & specifications writing, integration flows) Project management in an IT and Agile context, coordination of teams (developers, POs, etc.) Experience on Marketing Automation tool Adobe Campaign classic v8 or Salesforce Marketing Cloud Experience on Google Cloud Platform & Bigquery Experience Retail Industry knowledge with ecommerce and loyalty use cases Project documentation, Confluence, ServiceNow Full hands-on experience on CRM tools (Salesforce or Adobe) Mastery of SQL to query and leverage the DWH, GCP & Adobe databases Mastery of APIs, flat file transfer, Postman integrations JavaScript experience Know how to prioritize, organize, follow-up your project and meets the deadlines and deliverables Anticipate potential impacts : omnichannel, GDPR… Consulting posture and communication with both IT teams and Marketing business users Friendly mindset to onboard the teams on your projects and meet deadlines Fluent in English
Responsibilities :
- Interactions with central IT team, central business and local business users
- Workday split = 25% design, 25% IT CRM project management and 50% technical configurations (SQL, GCP, Adobe Campaign...)
- Gather needs, business analyse
- Kick off & project management
- Design the CRM and technical assets,
- Write specifications and design documentation
- Support & follow the development team in the build process
- Ad hoc developments and configurations
- Perform technical & integration test (UAT, end-to-end), write the testing cases
- Manage the go live, monitoring
- Onboard the roll out team
- Datawarehouse SQL / json
- GCP (Google Cloud Platform) using big query (Raw data & aggregate calculations and KPIs)
- Adobe Campaign classic v8 & Salesforce Marketing Cloud (one-shot email branding, triggers automation, real-time emails…)
Profile :
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Consultant It • Hyderabad, Telangana, India
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