Windows Support Engineer

What you ’ll do

• Provide technical support for Windows operating systems, including installation, configuration, and troubleshooting.
• Diagnose and resolve hardware and software issues related to Windows systems.
• Perform system upgrades and patches to ensure security and optimal performance.
• Maintain and manage Active Directory, Group Policies, and user accounts.
• Collaborate with team members to support network and server infrastructure.
• Monitor system performance and implement performance-tuning measures.
• Assist in the development and implementation of technology policies and procedures.
• Document technical processes and create user guides for common issues.
• Provide end-user training and support for Windows applications and tools.
• Participate in on-call support rotation and respond to emergency situations as needed.
• Utilize VMware technologies to manage and optimize virtualized environments.

What’s required

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. t .