Learning And Development Manager

Job Description :

• Identify training and development needs through job analysis, performance appraisals, and regular consultation with line managers and department heads.
• Design, develop, and deliver effective training programs tailored to various facility management roles, including housekeeping, maintenance, security, and technical services.
• Create learning materials such as manuals and presentations to support training initiatives.
• Conduct onboarding programs for new facility staff to ensure proper orientation to company policies, safety standards, and job-specific requirements.
• Implement training schedules and ensure timely delivery of sessions, both online and in-person, across multiple locations.
• Evaluate the effectiveness of training programs through assessments, feedback, and performance tracking to ensure knowledge retention and skill application.
• Monitor and ensure compliance with legal, safety, and quality standards across all training activities.
• Collaborate with vendors or external trainers when specialized training is required.
• Maintain accurate training records, certifications, and documentation for audit and reporting purposes.
• Plan & Optimize trainer utilization for effective execution of training calendars across client sites
• Assess Trainer performance and training delivery to meet client expectations and standards
• Self and team development

Skills Required

Documentation, Monitoring