Process Specialist || International voice

GHRS Training is seeking a dedicated individual to join our team for an international voice process. This is an excellent opportunity for graduates with a proven track record in global customer support to excel in a dynamic environment.

Key Responsibilities :

• Handle inbound and / or outbound customer inquiries with professionalism and efficiency via voice communication.
• Provide accurate information, troubleshoot issues, and resolve customer concerns in a timely manner.
• Maintain a high level of customer satisfaction by delivering exceptional service.
• Adhere to communication protocols, policies, and procedures.
• Document all customer interactions accurately in the designated system.

About You :

Skills Required

Outbound Customer Service, International Voice Process, Communication Skills, Quick Learner, Adaptable