Chief of Staff

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit : https : / / symphony.rakuten.com

Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let’s build the future of mobile telecommunications together!

About Rakuten Group, Inc. (TSE : 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https : / / global.rakuten.com / corp / .

Overview :

As the Chief of Staff Rakuten mobile, you will play a pivotal role in driving the company's strategic vision, overseeing operational excellence, and fostering collaboration across departments. Reporting directly to the BU President, you will serve as a trusted advisor and strategic partner, ensuring alignment between organizational goals and day-to-day activities. This role requires a combination of strategic thinking, operational expertise, and strong leadership skills to support the company's growth and success in a dynamic industry.

Key Responsibilities :

Strategic Planning and Execution :

• Collaborate with the President and executive team to develop and execute strategic initiatives that drive business growth and innovation in the software-based mobile network industry.
• Own the P&L for the BU, including budgets and tracking, working with Sales, Products and Delivery as well as liaise with central Strategy and Finance teams
• Own the People Transformation plan
• Monitor progress on strategic initiatives and adjust plans as needed to achieve organizational objectives.
• Ability to be a trusted advisor for decision making.

Operational Oversight :

Communication and Coordination :

Project Management Office :

Executive Support :

Team Leadership and Development :

Qualifications :

RAKUTEN SHUGI PRINCIPLES :

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.