Dark Store Manager
ConfidentialLucknow30+ days ago
Job descriptionProvide recommendations for continuous improvement in customer experience metrics. Offer training suggestions to partners for improving customer experience. Advise partners on managing demand spikes during holidays / peak seasons to prevent any service disruption. Analyze data and apply problem-solving approaches to optimize operational efficiency and customer experience.
Key Deliverables
- Advise partner stores on best practices for picking, packing, and billing to improve customer experience.
- Guide the usage of tools and dashboards to minimize inaccuracies and ensure smooth operations.
- Assess and suggest improvements to Pods' cleanliness, hygiene, and operational issues.
- Recommend strategies to improve order fulfillment speed and ensure a seamless customer experience.
Role Responsibilities
Skills Required
Team Management, Store Keeping, Store Operations, Inventory Management, Store Planning
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Store Manager • Lucknow
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