Operations & Transformation Leader – Fees & Commissions

Role Overview :

We are seeking a senior leader with deep expertise in Fees Management to provide strategic and operational leadership to both operations and technology teams. The role will drive process improvement , transformation initiatives , and ensure robust delivery of IT solutions supporting fees processing across Global Markets, Transaction Banking, and Global Financing activities. The incumbent will act as a Subject Matter Expert (SME) on fees management and leverage experience with industry platforms to optimize business processes and technology integration.

Key Responsibilities :

• Lead and manage operations and technology teams responsible for fees management across receivables and payables.
• Drive process improvement and transformation projects, ensuring operational efficiency, risk mitigation, and business continuity.
• Serve as a subject matter expert on fees processing, including system functionalities, workflows, and industry best practices.
• Collaborate with business and IT stakeholders to implement technology solutions that enhance fees processing and reporting.
• Evaluate and recommend industry platforms and tools to optimize fees management operations.
• Provide leadership in change management, fostering a culture of continuous improvement and innovation.
• Support strategic initiatives aligned with the business goals of Global Markets, Transaction Banking, and Global Financing.

Qualifications & Experience :

If you wish to explore this opportunity, kindly write to me at "shalu@credencehrservices.com".