Only 24h Left : Customer Support Executive

Position Title : Customer Support

Experience Required : 0 to 3 Years

Shift : Rotational Shifts (Must be flexible)

Key Responsibilities

• Communication : Respond to customer queries promptly and professionally across various channels, including phone, email, chat, and social media.
• Resolution : Handle and resolve customer complaints and issues in a timely and professional manner, escalating unresolved matters to the appropriate internal teams as necessary.
• Data & Compliance : Maintain accurate records of customer interactions and transactions. Follow all internal communication procedures, guidelines, and policies diligently.
• Information Delivery : Provide accurate, valid, and complete information to customers by utilizing the correct methods and tools.
• Customer Experience : Maintain a positive, empathetic, and professional attitude toward customers at all times to ensure a high level of satisfaction.

Job Type : Full-time

Pay : ₹10, ₹15,000.00 per month

Work Location : In person