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Customer Support Executive
ConfidentialMuzaffarnagar, Mumbai, Nagpur1 day ago
Job description5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives To escalate the queries of the customer via Chat / Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification : 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24 / 7) environment
Role Summary :
Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team.
Who Can Apply :
- 12th Pass / Diploma / Graduate
- Excellent written English skills
- Comfortable with night shifts & rotational shifts
- Basic computer knowledge
Perks & Benefits :
Skills Required
zendesk, Salesforce Service Cloud, intercom, LiveChat, Microsoft Office Suite, crm software
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Customer Support Executive • Muzaffarnagar, Mumbai, Nagpur
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